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Find the best local couriers for sending goods abroad. See costs, shipping times, tracking methods, and safe international shipping tips!
Sending Goods Abroad Is Now Easier Than Ever
Are you planning to send Indonesian souvenirs to family abroad? Or perhaps you’re a tourist wanting to ship your shopping items from Indonesia back to your home country? The good news is that sending goods abroad from Indonesia is now increasingly easy and affordable!
With the rising trend of cross-border online shopping and the growth of small and medium enterprises (SMEs), the need for international shipping has grown significantly. Many Indonesians and expatriates in Indonesia now rely on local services such as JNE, Pos Indonesia, SiCepat, and J&T International to send packages to various countries in Asia, Europe, and even the Americas.
This article will guide you in choosing the best local courier and provide practical tips to ensure your international shipment runs smoothly and safely.
Local Couriers Now Go International!
Not just serving inter-city deliveries, many Indonesian local couriers now offer international shipping services.
As the need for exporting goods and cross-border shopping increases, many local couriers in Indonesia are expanding their networks abroad. They partner with global logistics providers to deliver fast, safe, and affordable services — making shipments from Indonesia to the world easier than ever before.
More and more Indonesians are sending local products to relatives abroad, while foreign tourists also take advantage of shipping services to bring home souvenirs without the hassle of heavy luggage.
Indonesian local couriers now play a crucial role in simplifying international shipping. They offer various advantages over using direct international services, such as:
- More competitive prices for shipments from Indonesia
- Services in foreign languages that facilitate communication
- Understanding of local regulations regarding documents and customs
- Extensive pick-up network throughout Indonesia
- Integration with local payment systems (bank transfer, e-wallet, etc.)
Local Couriers Offering International Shipping Services
Sending goods abroad is now increasingly easy thanks to the many local and international couriers operating in Indonesia. From small documents, souvenirs, to large cargo, various courier companies offer services that are fast, safe, and suitable for your needs. Here are some popular courier options you can use for international shipping from Indonesia.
1. Pos Indonesia (EMS and Export Post)
As one of the oldest couriers in Indonesia, Pos Indonesia remains a popular choice for sending goods abroad. Its services now reach more than 200 countries worldwide, with various options that can be customized from light packages to large cargo.
Types of Services:
- Regular International Postal Package This service is suitable for affordable shipping that doesn’t require fast delivery, such as documents, souvenirs, or light merchandise. Maximum package size is 35 × 25 × 20 cm or total length + 2(width+height) not exceeding 400 cm.
- International Airmail Shipment via air with faster delivery time, suitable for small items up to 2 kg such as important documents or light retail products.
- International Express Postal Package (EMS) Express service with maximum weight up to 30 kg, equipped with online tracking features and shipping insurance. Suitable for small and medium business owners who prioritize security and speed.
Advantages of Pos Indonesia:
- Wide reach to over 200 countries
- Diverse service options (economical to express)
- Online tracking features
- Insurance and guaranteed security
Estimated Cost and Delivery Time:
- 1 kg: starting from Rp150,000–Rp230,000 (depending on destination and service type)
- Regular International Postal Package: 14–21 working days
- International Airmail: 7–14 working days
- EMS: 3–7 working days
Popular Destination Countries: Singapore, Malaysia, Japan, South Korea, Australia, United States, United Kingdom, and Germany.
Check package shipping rates: https://www.posindonesia.co.id/en/check-tarif
2. JNE (JNE International Express and JNE Freight)
Besides being known for domestic shipping, JNE also provides overseas services through JNE International Express and JNE Freight. Both services are suitable for personal and business needs, with a practical and safe door-to-door system.
Types of Services:
- JNE International Express Ideal for shipping documents, gifts, and small items. The process includes commercial invoice, customs, and official export system. JNE also partners with global partners such as DHL and FedEx, ensuring an extensive and fast international network.
- JNE Freight (Air & Ocean Freight) Focuses on shipping large items or cargo via air and sea routes. Equipped with packing and fumigation services to ensure shipping security.
Advantages of JNE:
- Door-to-door and express delivery services
- Network to over 220 countries
- Real-time tracking
- Professional and safe export process
Popular Destination Countries: Singapore, Malaysia, Thailand, Japan, South Korea, Australia, United States, United Kingdom, and other European countries.
Check package shipping rates: https://jne.co.id/shipping-fee
3. J&T International Standard Express
J&T Express now offers the J&T International Standard Express service, making it easier for customers to send packages from Indonesia to Singapore, Malaysia, Thailand, and China every day without holidays. This service is available for regular, non-marketplace shipments that can be dropped off at any J&T Express Drop Point or Collection Point.
Each package can weigh up to 30 kg, with total dimensions (length + width + height) not exceeding 180 cm, and the longest side no more than 80 cm. Senders are required to include documents such as invoices, proforma invoices, and packing lists, and ensure the package is properly packed to protect its contents. J&T is not responsible for any damage caused by inadequate packaging.
If a package is lost or damaged, customers can file a claim within 5 working days after receiving the package, with compensation of up to three times the shipping fee or a maximum of 100 USD per AWB. However, J&T does not provide compensation for damages caused by natural disasters or events beyond its control (force majeure).
Check shipping rates here: https://jet.co.id/int/fee
4. DHL Indonesia
Operating in over 220 countries, DHL Express Indonesia is known for fast, safe, and professional services. This German-origin courier is the top choice for Indonesians wanting to send goods abroad with delivery times of just 2–5 working days to Asia and Europe.
DHL provides a door-to-door system, where the entire process—including customs—is handled directly by the DHL team. According to data from Kumparan, DHL Indonesia shipping rates range from Rp879,000 to Rp2,900,000 per kilogram, depending on service type and destination country.
Advantages of DHL:
- Global reputation and extensive network
- Easy and transparent customs process
- Fast and guaranteed delivery
- Real-time tracking system
- Suitable for individuals and businesses requiring high speed and reliability
Check rates and estimated time: https://mydhl.express.dhl/id/en/home.html?cid=xbu_1.0_portal_login_exp#/createNewShipmentTab
5. FedEx Indonesia
FedEx Indonesia offers fast and reliable international shipping solutions to over 220 countries and territories. With door-to-door services and customs support, FedEx ensures items arrive on time and safely.
International Service Options:
- FedEx International First®: early delivery to major world markets
- FedEx International Priority® Express: arrives in 1–2 working days to Asia, Americas, Canada, and Europe
- FedEx International Connect Plus (FICP): economical and efficient for e-commerce businesses
- FedEx International Economy®: economical option for non-urgent shipping
- FedEx Freight Services: large cargo shipping (over 68 kg) via air or sea in 1–3 working days
Advantages of FedEx:
- Free packaging for FedEx account customers
- Efficient customs assistance
- Easy-to-use real-time tracking
- Active customer reward program
- Discounts up to 70% for new users
FedEx is an ideal choice for users who prioritize speed, security, and convenience in international shipping.
Check cost estimates and shipping fees: https://www.fedex.com/id-id/online/rating.html
How to Send Goods Abroad
Here is a step-by-step guide for sending goods abroad smoothly:
Step 1: Item Preparation
- Ensure items are not in prohibited categories
- Clean and tidy items
- Pack safely using bubble wrap or styrofoam for fragile items
- Use thick and sturdy cardboard boxes
Step 2: Choose Courier and Service
- Compare prices and services from several couriers
- Consider required delivery time
- Decide whether insurance is needed or not
Step 3: Prepare Required Documents
Mandatory Documents:
- ID Card or Passport: Sender’s identification
- Commercial or Proforma Invoice: List of goods, value, and shipping destination
- Customs Declaration (CN22/CN23): International customs declaration
- Packing List: Detailed list of package contents
Additional Documents (if required):
- Certificate of Origin: For certain products
- Certificate for special items (prescription medications, etc.)
Step 4: Fill Out Shipping Form
- Write complete and clear address in English
- Include active phone number and email
- Declare item value honestly (according to purchase or market value)
- Choose item category correctly
Step 5: Drop-off or Pick-up
- Drop-off: Bring package to nearest courier office or agent
- Pick-up: Schedule courier to pick up package at your location (usually with additional charge)
Step 6: Pay and Keep Receipt
- Make payment according to available methods
- Keep receipt carefully for tracking
- Ensure you receive international tracking number
Note: Ensure package contents do not include prohibited items such as flammable liquids, chemicals, fresh food, or sharp objects.
Read this article: https://basantara.net/essential-apps-for-living-in-indonesia/
Prohibited or Restricted Items for Shipping
Generally Prohibited Items:
- Narcotics and illegal drugs
- Firearms and ammunition
- Explosives and fireworks
- Hazardous materials (acid, poison, dangerous chemicals)
- Large amounts of cash
- Pirated or counterfeit goods
- Live plants and animals (without special permit)
Restricted Items (Require Special Permit):
- Tobacco and alcohol products
- Prescription medications
- Food and agricultural products
- Cosmetics and supplements
- Books and certain media
Important Tips:
- Always check destination country regulations on their customs website
- Consult with courier if unsure
- Some countries have very strict regulations (such as Australia for food)
Use Insurance for Additional Protection
Shipping insurance is an important investment to protect your item’s value.
When to Use Insurance:
- Sending high-value items (electronics, jewelry)
- Items that are difficult to replace or have sentimental value
- Shipping to countries with complex routes
- Fragile items prone to damage
With thorough preparation and the right courier selection, your international shipment will run smoothly and safely. Don’t hesitate to consult with courier customer service if you have questions or doubts.
Choose the Right Local Courier for Your Needs
Sending goods abroad is now increasingly easy thanks to services from Indonesian local couriers. With competitive costs, efficient delivery times, and modern tracking systems, you can send packages to almost anywhere in the world without hassle.
Ready to send goods abroad? Compare services now and choose the courier that’s most suitable for you! If you’re interested in learning more about Indonesian culture and language, visit our language learning program for an enjoyable and comprehensive learning experience.
